Third Lane Tickets

Third Lane Tickets

Drive-in and indie theater platform

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AI-Powered Support

Your 24/7 support agent that never sleeps.

Let AI handle common customer questions about showtimes, tickets, and policies. Your team focuses on running the show while customers get instant answers.

How it works

From question to answer in seconds.

Your AI agent handles the routine so your team can handle the exceptional.

Step 1

Customer asks a question

Via your website chat, email, or social media. Any channel you support.

Step 2

AI understands intent

Our agent recognizes what they need - showtime info, refund policy, directions, and more.

Step 3

Instant, accurate response

Answers pulled from your theater's actual data. Showtimes, prices, and policies always up to date.

Step 4

Escalate when needed

Complex issues get routed to your team with full context. No repetition needed.

Real examples

Questions your agent handles instantly.

Trained on your theater's data, policies, and showtimes. Always accurate, always available.

Showtimes
What time does Beetlejuice Beetlejuice play tonight?
Beetlejuice Beetlejuice is showing tonight at 8:15 PM on Screen 1. Gates open at 7:30 PM. Would you like me to help you get tickets?
Policies
What's your rain policy?
If we cancel a show due to weather, you'll receive a full refund or can exchange for another date. We monitor conditions closely and notify ticket holders by 5 PM if there's a cancellation.
General
Can I bring my own snacks?
Outside food and drinks are welcome at our drive-in! We also have a full concession stand with popcorn, candy, and local favorites. Our snack bar opens 30 minutes before the first show.
Tickets
I bought the wrong date, can I change it?
I can help with that! I'll transfer you to our team who can swap your tickets to a different date. They'll have your order info ready so it'll be quick.

Why AI support

Support that scales with your busiest nights.

Friday night rush? Holiday weekend? Your AI agent handles the volume without breaking a sweat.

24/7 availability

Customers get answers even when your office is closed.

Free up your team

Stop answering the same questions over and over.

Better conversion

Instant answers mean fewer abandoned purchases.